Report a Coupon
Found a code that doesn’t work, or a deal that’s vanished from the merchant’s site? Tell us — that’s how this site stays honest. Every report gets checked against the merchant’s official site, and dead offers get marked expired or taken down. There’s no form to fill in: just send us the details below.
How to report a coupon
Email us at [email protected], or send a message through our contact page. Either route reaches the same team, so use whichever is easier.
What to tell us
- The store — which shop the coupon is for.
- The code or offer — the code itself, or the name of the deal as it appears on our page.
- What happened — the error message at checkout, or what you saw instead of the offer.
- When it happened — offers change fast, so the date helps.
- A screenshot, if you can — not essential, but it helps us see exactly what you saw.
What happens next
An editor re-checks the offer on the merchant’s official site. If it’s dead, we mark it expired or remove it, so nobody else wastes time on it. If the terms have changed — a new minimum spend, say, or the offer moving to the app only — we update the listing to match. If the code works for us but not for you, it may be limited to certain accounts, regions or app users, and we’ll say so on the page.
We review every report we receive. We can’t always reply to each one individually, but every report that checks out leads to a fix. If you asked us a question in your message, we’ll do our best to answer it.
Before you report
A couple of quick checks that save everyone time: make sure the code is typed exactly as shown (codes are often case-sensitive), check whether the offer needs a minimum spend or the merchant’s app, and check the expiry date on the listing. If it still doesn’t work, report it — we’d rather hear about a working code twice than miss a dead one. You can read about how we check offers on our How We Verify page, and about how we handle mistakes on our Corrections page.